Other Experiences

Youth Program Coordinator, Vietnamese-American Community Service Center,
November 2004–October 2005
Washington, DC

• Activity Coordinator for the VACSC’s Safe Place for Learning After School and Summer Camp program.
• Designing layouts for VACSC flyers and brochures as well as the monthly calendars and quarterly newsletter.
• Photographer of events.
• Designed and created an educational supplemental curriculum to prevent learning deterioration during non-school hours.
• Responsible for planning activities for the VACSC students, from planning the budget, resources required, and scheduling.
• Monitored the progress of the students’ school activities and acted as a liaison between the school and parents to ensure the students’ success.
• Assisted in writing and updating grants for the VACSC program.

Intern, Office of Asian Pacific Islander Affairs,
August 2004 – November 2004
Washington, DC

• Worked on a community outreach project to create and distribute informational brochures on how to run a small business for the Asian Pacific Islander Community in DC.
• Design and layout Monthly News Letters as well as assisted in designing the Annual Report.
• Assistant Administrative tasks such as answering phones, confirming and setting up meetings, directing messages, and errands.

Call Center Account Specialist, Navy Federal Credit Union,
April 2006 – Current
Vienna, VA

• To answer telephone calls from members and other individuals.
• Respond to inquiries and basic account requests and provide service/product information.
• Take consumer loan and equity applications; perform transfers and account adjustments; research, analyze and calculate account data; and activate and service credit/debit cards.